Versand

 Shipping and Delivery Info

 

To ensure timely processing, please enter your shipping and billing information without non-English characters or emojis. 

Orders ship within 48 hours. Orders placed on holidays will be processed on the next business day. Once your order ships, you will receive a separate email with tracking. The estimated delivery date is typically 7-12 business days from when the order shipped.

Currently, all our orders are shipped using the third-party 4PX international logistics service, which supports most countries including the United States, Canada, the United Kingdom, South Korea, Japan, Hong Kong, France, Germany, Indonesia, Kuwait, Mexico, Poland, Russia, Singapore, South Africa, Cambodia, Malaysia, the Philippines, Thailand, and Vietnam.

Starting at the end of May or in June, we will begin shipping from our New York warehouse, providing faster delivery times across the United States. For other countries, we will continue to use third-party international logistics, prioritizing the shortest delivery times to ensure a great shopping experience with minimal wait times.

 

International Customs & Duties

We now offer fast & easy shipping. Any applicable customs or import duties are calculated at checkout or mentioned prior to order submission.

 

Shipping Fees 

1. Standard for orders over $80.00: free shipping.
2. Expedited shipping fee: $19.90.
3. Accessories Shipping fee for orders less than $80: $39.90.  The time is the same as standard.

North America & Europe & Asia & Southeast Asia

Cost :$39.90 (Free) Shipping: Standard (7-12 business days)

If you choose expedited shipping. Cost :$59.80.(You only need to pay $19.90) Shipping: Expedited(3-7 business days)

Other areas
Please refer to Ouder’s official logistics time information.

Shipping fees are non-refundable. 

We only accept inquiries for items purchased from service@ouder-club.com.

We are not responsible for any lost, stolen, or damaged shipments.